Shipping-costs

Our Story

Welcome to KIANO!

We are Mattias, Moira & Micke - the 3 co-founders of KIANO. We co-created KIANO to help our fellow humans overcome daily health challenges & optimise their workout routines - through consuming highly nutritious whole foods in powder form.

Moira in particular, has a health history of severe eczema, chronic inflammation, digestion issues, fatigue and burnout - and this lead to a massive overhaul in her approach to health at the beginning of the pandemic. One of the key factors to recovering from these health struggles was eating more nutrient-dense foods and boosting each meal with nutritious powders that she mixed herself. Moira is a now a health coach and is inspired to help others feel better, inside and out.

Mattias and Micke like to train at the gym and eat a clean diet to stay fit, energised & healthy. They are both avid users of our protein and meal shakes.

Our superfood powder blends, protein shakes and meal shakes are the result of what we needed personally to improve our diet, bodily systems, energy levels & all-round wellbeing. They really do work - and each one is nutritiously dense.

Our powders are a great way for you to reduce your intake of artificial foods and beverages and start learning new, daily habits. You will also re-learn to enjoy the taste of clean & nutritious veggies, fruits, roots and adaptogen plants - and improve your health.

EUROPE

Order	Delivery Service	Cost	Estimated Delivery Time
Over $60	Express	FREE	1-4 Business Days
Under $60	Standard	$6.90	5-12 business days

NORTH AMERICA

Order	Delivery Service	Cost	Estimated Delivery Time
Over $100	By Air Express	FREE	3-5 Business Days
Under $100	By Air Express	$19.90	3-5 Business Days

Standard Shipping: Orders placed before 1pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

Overnight Shipping: Orders placed before 1pm PST should be received the next business day. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

CENTRAL & SOUTH AMERICA

Order	Delivery Service	Cost	Estimated Delivery Time
All	Standard Ground	$19.90	3-12 Business Days

AUSTRALIA & NEW ZEALAND

Order	Delivery Service	Cost	Estimated Delivery Time
All	Standard Ground	$19.90	3-12 Business Days

ASIA

Order	Delivery Service	Cost	Estimated Delivery Time
All	Standard Ground	$19.90	3-12 Business Days

SHIPPING POLICY: 100% of orders are shipped within one business day. Orders placed over the weekend are dispatched on Mondays.

CUSTOMS CLEARANCE: Please be aware that delays may be imposed by your country’s customs clearance. KIANO Life is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer.

DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.

WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.